Technical Support

Pollution and Process Monitoring - PPM prides itself in its ability to offer the complete package.

Consultation

PPM comprises a team of highly qualified engineers, specialising in designing on-line environmental monitoring systems. The appointed sales engineer interfaces with the customer from initial site consultation through to commissioning. Advice may be given on the correct monitoring technique for a given application and the minimum recommended specification.

Bespoke Engineering

All installations can benefit from a prior knowledge of how best to install on-line instrumentation. Indeed, many applications need an engineered approach to provide the correct monitoring solution. PPM can individually configure systems, addressing performance / maintenance considerations and prepare engineering drawings, in a CAD format for review. Alternatively, standard layouts for common applications have already been prepared.

Turnkey Systems

PPM specialises in the integration of instrumentation, building pre-assembled wallboards and walk-in analyser kiosks. Duty and standby pumping systems, sample preparation, data transfer, collection and display can all be provided by a single company.

Installation and Commissioning

An installation and commissioning service is also provided by the company ensuring that instrumentation is installed and configured correctly.

Training

Site operatives may be given training on operation, preventative maintenance and principles of measurement ensuring the customer achieves the best from the commissioned system.

After Sales Support

In addition to technical and service support from our head office at Sevenoaks, qualified service engineers are situated throughout the UK and at our Midlands service office. A comprehensive range of after sales service agreements are available covering routine and annual servicing. PPM can also organise regular delivery of reagents and calibration standards, to support analyser installations.

Overseas Support

PPM has given training to other instrumentation companies distributed across the world, who provide local representation on our products. Please contact us for further information on local distributors.